How to Respond to Cryptic Emails

At its best, email is one of the most efficient forms of communication—it can be short, sweet, and sent on the go to get your questions answered or your message across.

That said, your inbox can cause more problems than it solves when in lieu of a no-nonsense, abridged response, you receive a one-sentence reply that essentially means nothing. Unlike a phone call—where you can use the ebb and flow of conversation to continue asking the same question in new ways—it can be hard to press for new information over email.

The good news is, cryptic emails usually fall into one of two categories, and there is a strategy for responding to each type. Read on for the common offenders and the best approach for each one.


Read the rest of my latest Daily Muse post here.